Returns and exchanges

A powerlifting belt is chosen by measurement, and a size can turn out wrong once the belt is in your hands. That is the only case this policy covers — and it covers it clearly.

Window
48 hours after delivery
What is accepted
Size exchange only
Refund
No — exchange only
Return shipping
Paid by the customer

Required condition

The belt must be strictly in the state it was delivered in: new, unused, with no sign of wear. That is the single condition, and it is not negotiable — a worn belt cannot be resold.

What is not taken back

How to request an exchange

  1. 1Message us on WhatsApp within 48 hours of delivery, with your order number and the size you want.
  2. 2We confirm the size is available and give you the return address.
  3. 3You ship the belt back, at your expense, in its original condition.
  4. 4On arrival and after checking the condition, we ship the new size.
WhatsApp

Costs

Return shipping is at your expense. We cover shipping the new size to you. No refund is issued: an exchange is the only possible outcome.

Questions about returns

Can I get a refund if I do not like the belt?

No. QOWA does not issue refunds. Only a size exchange is possible, within 48 hours, on a belt as new as delivered.

I tried the belt once at the gym, can I exchange it?

No. A belt used even once cannot be taken back: it carries buckle marks and can no longer be sold as new. Try it at home, over a t-shirt, without tightening it under a bar.

How do I avoid getting the size wrong?

Measure your waist at navel level, belly relaxed, before ordering. The size guide gives the match and the calculator answers directly. Between two sizes, take the larger one.

What if the belt arrives damaged or is not the one I ordered?

That is not a return, it is our mistake: message us on WhatsApp the day it arrives with a photo, and we fix it at our expense.

Size guideFAQ